Shipping policy
Thank you for shopping with Tommys Lobbies. We’re committed to delivering your fashion finds as quickly and securely as possible. Please review our shipping policy below.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive an order confirmation email followed by a shipping confirmation with tracking details once your order ships.
2. Shipping Rates & Delivery Times
Domestic Shipping (Within United States):
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Standard Delivery: $8.95, 3–7 business days
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Free Shipping on orders over $180
International shipping is not available at the moment.
Please note: Delivery times may vary due to customs, weather, or courier delays.
3. Tracking Your Order
You’ll receive a tracking number once your order is shipped. Use it to monitor your delivery in real-time through our tracking page.
4. Delays & Issues
Tommys Lobbies is not liable for delays caused by:
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Incorrect shipping information
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Customs clearance issues
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Courier disruptions (strikes, weather, etc.)
Please ensure your shipping address is correct before submitting your order.
5. Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 5 days of delivery at support@tommyslobbies.com. We will assist you in filing a claim and arranging a replacement or refund where applicable.
6. Questions?
For any shipping inquiries, email us at:
📧 support@tommyslobbies.com